Massachusetts
AI phone answering in Massachusetts
For small businesses in Boston, Worcester, Springfield and Cambridge and everywhere else in Massachusetts: keep your number, and let Grace answer the calls you can't. She books the appointment on your calendar and tells you about it right away.
How it works in Massachusetts
Tell us about your business
Type your business name and website. We read your site and draft what Grace should know: what you do, where you work, your hours and your services. You fix anything that is off.
Dial one code on your phone
We show the exact code for your carrier. You dial it once. From then on, calls you miss, decline or can't take ring through to Grace. Your number stays the same.
Grace answers, books and tells you
She answers as your business, finds out what the caller needs, books a time on your calendar and sends you a text and an email. The recording and summary are on your page.
Massachusetts details
- Time zone: Eastern. Set for you at sign-up. Your hours and booked times follow it.
- Your number: stays exactly as it is. When we can, the line your calls forward to is a local Massachusetts number.
- Carriers: Verizon, AT&T, T-Mobile, UScellular and the brands on their networks. See the code for yours.
- Recording: callers hear that the call is recorded at the start of every call.
Questions from Massachusetts
Does Phone Tag Pro work in Massachusetts?
Yes. It works anywhere in Massachusetts, on Verizon, AT&T, T-Mobile and other carriers. You keep your current number and forward the calls you miss.
What time zone does Grace use for Massachusetts businesses?
Your own. Massachusetts is on Eastern time. Your hours and every appointment she offers follow it.
Are calls recorded in Massachusetts?
Recording is on by default and Grace tells every caller at the start of the call that it is recorded. You can turn recording off in your settings.
Will callers see a different number?
No. Customers call the number they already have for you. Forwarding happens behind the scenes.